Manuscript Title:

THE INFLUENCE OF STRATEGIC KNOWLEDGE MANAGEMENT ON THE PERFORMANCE OF A MANUFACTURING FIRM: A CASE STUDY

Author:

ZHANG JIANJUN, ABHIJIT GHOSH

DOI Number:

DOI:10.17605/OSF.IO/ZE7J4

Published : 2023-08-10

About the author(s)

1. ZHANG JIANJUN - Research Scholar, Lincoln University College, Malaysia.
2. ABHIJIT GHOSH - Dean, Lincoln University College, Malaysia.

Full Text : PDF

Abstract

This research paper aims to investigate the impact of strategic knowledge management on the performance of a manufacturing firm. In today's competitive business environment, firms are increasingly recognizing the importance of effectively managing their knowledge assets to gain a sustainable competitive advantage. This study focuses on examining how strategic knowledge management practices, such as knowledge creation, acquisition, dissemination, and utilization, influence the performance outcomes of a manufacturing firm. The research adopts a qualitative case study approach, selecting a manufacturing firm as the focal organization. Data will be collected through semi-structured interviews with key personnel involved in knowledge management activities within the organization, including managers, employees, and knowledge experts. Additionally, archival data, such as company documents and reports, will be analyzed to gain further insights into the knowledge management practices. The study expects to uncover several key findings regarding the impact of strategic knowledge management on firm performance. It is anticipated that effective knowledge creation and acquisition processes will positively influence innovation and product development capabilities, leading to enhanced operational performance and increased customer satisfaction. Furthermore, efficient knowledge dissemination and utilization practices are expected to enhance decision-making processes, accelerate learning, and improve overall organizational performance. The research findings will contribute to the existing literature on strategic knowledge management by providing empirical evidence of its impact on the performance of manufacturing firms. The study's findings will also offer practical implications for managers and practitioners, providing guidance on how to design and implement effective knowledge management strategies to improve firm performance.


Keywords

Knowledge transfer mechanisms, Performance, Manufacturing firms, Systematic, Knowledge transfer, Communities of practice, Social networks.